The following information can also be found on the packaging card that is attached to the ARTAG.

 

 

Excercise care when inserting a nail file, etc. into either of the tag notches to pry off the back panel so as to avoid cutting or damaging either the I.D. Card or Image Card. When popping off the back panel you do not have to worry about it breaking or cracking, so you can use reasonable force when removing it.
 
Note: Because the ARTAG Luggage Tag is specifically engineered and designed to tight tolerences in order for the tag to remain fully secured while it is being used on your luggage, it does require some extra effort to make sure that it is securely closed. If the instructions are properly followed, the flat back panel will not inadvertantly detach from the unit unless you intentionally open the ARTAG as per the above described procedure. Should you require replacement parts for your ARTAG, they can be obtained by calling our customer service department at 800-200-7468.  Such component parts can be purchased e.g. web-straps, I.D. Cards, back plastic panels, etc.
 
LIMITED WARRANTY:
Cody-Chrome Designs, Inc. is not responsible for the loss of the ARTAG Luggage Tag or any of its components through theft or the failure by the customer to properly secure the back panel as indicated in the above instructions. The Artag is fully guaranteed against any manufacturing defects or breakage. A valid proof of purchase is required prior to submitting a claim for a replacement tag.  It should be noted that a replacement of the identical Artag will be made in lieu of a cash refund.  Each individual ARTAG is fully inspected and tested PRIOR to shipment to customers. In the unlikely event that you experience breakage or a manufacturing defect of your ARTAG, call 800-200-7468 to report the condition. DO NOT MAIL THE ARTAG without first obtaining an appropriate Return Merchandise Authorization Number (RMA) from our customer service department.

 

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www.artag.com